My name is Pauliina Marjanen. I am a creative freelancer in branding, marketing, content creation and service design in the hospitality and food & beverage sectors.
I believe that the most successful businesses in the hospitality industry are those that understand the importance of delivering a great and consistent brand experience to ensure customer satisfaction and lasting success.
Act Of was born from the will to help entrepreneurs and business owners in the hospitality industry to better understand and meet the wants, needs and motivations of both their employees and their customers.
In order to create a stellar brand in the service sector we start from the inside, your staff and service, and move towards the customer-facing storytelling. It all starts from the people and building a great company culture.
I am there with you every step of the way designing and executing your unique brand experience.